Privacy Policy
How we collect, use, and protect your personal information.
Last updated: October 16, 2025
Our Privacy Commitment
Your privacy is fundamental to our business. This policy explains how we protect your personal information and your rights regarding your data.
We are committed to transparency about our data practices and giving you control over your information. This policy describes what data we collect, how we use it, and your privacy rights.
1. Information We Collect
1.1 Information You Provide
Profile Information:
- Personal details (name, contact information, location)
- Professional information (experience, skills, certifications)
- Physical characteristics (height, weight, measurements)
- Photos, videos, and demo reels
- Resumes and professional documents
- Biography and professional descriptions
Account Information:
- Account credentials and authentication data
- Subscription and billing information
- Communication preferences
- Platform usage preferences and settings
1.2 Information We Collect Automatically
Usage Data:
- Log files, IP addresses, and device information
- Browser type, operating system, and referral sources
- Pages visited, features used, and time spent on Platform
- Search queries and interaction patterns
- API usage and AI service consumption
Technical Data:
- Cookies and similar tracking technologies
- Performance metrics and error reports
- Security event logs
1.3 Information from Third Parties
- Authentication providers (Google, Apple, etc.)
- Payment processors (Stripe)
- Analytics services (limited and anonymized)
- Email service providers
2. How We Use Your Information
2.1 Core Platform Services
- Profile Display: Showing your professional information to potential clients
- AI Matching: Using algorithms to match performers with casting requirements
- Search Functionality: Enabling discovery based on professional criteria
- Communication: Facilitating professional networking and contact
2.2 AI Processing
IMPORTANT: We use artificial intelligence to analyze your content for:
- Photo analysis and similarity matching
- Resume parsing and skill extraction
- Profile completeness assessment
- Search result optimization
- Content recommendations
AI Data Processing:
Your photos and documents may be processed by third-party AI services (OpenAI, Anthropic) subject to their privacy policies. We minimize data sent to AI services and do not store personal data with AI providers.
Important: During profile creation, you provide explicit consent for AI processing of your photos and resume. OpenAI does not use API data to train their models. Your data is processed securely for matching services only.
2.3 Business Operations
- Account management and customer support
- Billing and subscription management
- Security monitoring and fraud prevention
- Platform improvement and feature development
- Legal compliance and dispute resolution
2.4 Communications
- Service-related notifications and updates
- Security alerts and account information
- Marketing communications (with your consent)
- Customer support responses
3. Information Sharing and Disclosure
3.1 Public Profile Information
Information you choose to include in your public profile (photos, bio, skills, contact info) will be visible to other Platform users and may be indexed by search engines.
3.2 Service Providers
We share information with trusted service providers who assist our operations:
- Hosting and Infrastructure: Supabase, Vercel, AWS
- Payment Processing: Stripe (billing information only)
- AI Services: OpenAI, Anthropic (limited content for processing)
- Analytics: Anonymized usage data only
- Email Services: Transactional and notification emails
3.3 Legal Requirements
We may disclose information when required by law, including:
- Court orders, subpoenas, or legal process
- Government investigations or regulatory requests
- Protecting our legal rights or preventing illegal activity
- Emergency situations involving safety risks
4. Your Privacy Rights
4.1 Access and Control
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of data processing
4.2 Account Controls
- Update profile information and privacy settings
- Control visibility of your profile information
- Manage communication preferences
- Download your data through account settings
- Delete your account and associated data
5. Data Security
5.1 Security Measures
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure hosting infrastructure with backup systems
- Employee training on data protection best practices
5.2 Data Breach Response
In the event of a data breach affecting your personal information, we will:
- Investigate and contain the breach immediately
- Notify affected users within 72 hours
- Report to relevant authorities as required by law
- Provide guidance on protective measures you can take
6. Data Retention
6.1 Retention Periods
- Active Accounts: We retain your data for as long as your account is active
- Deleted Accounts: Most data is deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Backup Systems: Deleted data may persist in backup systems for up to 90 days
- Anonymized Data: We may retain anonymized usage data indefinitely for analytics
6.2 Account Deletion
When you delete your account, we permanently remove your personal information, including profile data, photos, and contact details. However, we may retain certain information as required by law or for legitimate business purposes (e.g., transaction records for tax compliance, dispute resolution documentation).
7. Children's Privacy
StuntPitch is not intended for users under 18 years of age.
We do not knowingly collect or maintain information from persons under 18 years of age. If we learn that we have collected personal information from a minor without proper parental consent, we will take steps to delete that information as quickly as possible.
If you believe we have inadvertently collected information from a minor, please contact us immediately at tagrproductions@gmail.com.
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.
By using StuntPitch, you consent to the transfer of your information to our facilities and service providers globally. We take appropriate safeguards to ensure your data receives adequate protection in accordance with applicable privacy laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this page
- Sending email notification for significant changes
- Displaying a prominent notice on the Platform
Your continued use of StuntPitch after changes are posted constitutes acceptance of the updated Privacy Policy.
10. Contact Information
For privacy-related questions, concerns, data access requests, or to exercise your privacy rights, please contact us:
Privacy Officer
TAGR Stunts LTD
Email: tagrproductions@gmail.com
Subject Line: "Privacy Request" or "Data Subject Rights Request"
Response Timeframes
- General privacy inquiries: 5 business days
- Data access requests: 30 days (may be extended to 60 days for complex requests)
- Data deletion requests: 30 days
- Data portability requests: 30 days
- Urgent security matters: 24-48 hours
- Breach notifications: 72 hours (if applicable)
Your Privacy Matters
You have significant control over your personal information. Use your account settings to manage privacy preferences, update your data, or download your information. We're committed to protecting your privacy and responding promptly to your concerns.